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Returns & Refunds policy
Refund Period: Refund requests are only accepted within 45 days from the date of purchase. Any request for a refund after this period will be automatically rejected.
Reasons for Refund: Refunds are only available if the error is on the company's part in sending the product. Any error caused by the customer, such as ordering the wrong product or failing to verify order details, will not be accepted.
Product Condition: The product must be in its original condition, unused, and unopened, with its original packaging and all accessories. Refund requests will not be accepted for products that have been used or damaged.
Proof of Purchase: Customers must provide proof of purchase or invoice when requesting a refund. Failure to provide these documents will result in the rejection of the request.
Unreceived Products: If the customer does not receive the product, no refund will be issued. The customer is responsible for tracking the shipment and ensuring receipt of the product according to the specified delivery times.
Processing Time: Once the refund request is approved, the amount will be returned to the original payment method within [number of days] business days. The customer must bear any additional fees related to the refund process.
Shipping Costs: All shipping costs for returning the product will be borne by the customer, including original and return shipping costs. The company will not cover any shipping expenses.
Modifications: The company reserves the right to modify the refund policy at any time without prior notice. Customers are advised to review the policy regularly.
